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Researchers have found that, allowing for variations attributable to the size of a company's workforce and to the company's business...

GMAT Critical Reasoning : (CR) Questions

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Researchers have found that, allowing for variations attributable to the size of a company's workforce and to the company's business sector, companies that have low staff turnover tend to have greater labor productivity than companies with higher turnover. Since high staff turnover negatively affects workers' sense of community and identification with company goals, clearly these adverse effects on staff attitudes are the cause of the decline in productivity as turnover increases.

Which of the following, if true, most seriously weakens the argument?

A
Laying off workers and, especially, hiring new ones both require continuing staff to spend time on activities that do not immediately contribute to output.
B
The introduction of technology intended to increase labor productivity can, by changing the skills needed to accomplish a task, entail an increase in staff turnover.
C
In proportion to the size of the workforce, staff turnover tends to be somewhat higher in large companies than in relatively small companies.
D
Even when staff turnover has been low, staff morale can suffer when changes in the business environment adversely affect the company's financial prospects.
E
Workers' sense of community and degree of identification with company goals both tend to be stronger in relatively small companies than in large companies.
Solution

Passage Analysis:

Text from Passage Analysis
Researchers have found that, allowing for variations attributable to the size of a company's workforce and to the company's business sector, companies that have low staff turnover tend to have greater labor productivity than companies with higher turnover.
  • What it says: Studies show that companies with less employee turnover have higher productivity (after accounting for company size and industry type)
  • What it does: Establishes the key research finding that forms the foundation of the argument
  • What it is: Research study finding
  • Visualization: Low turnover companies: 85% productivity vs High turnover companies: 65% productivity
Since high staff turnover negatively affects workers' sense of community and identification with company goals, clearly these adverse effects on staff attitudes are the cause of the decline in productivity as turnover increases.
  • What it says: High turnover hurts workers' feelings of belonging and connection to company goals, and this is why productivity drops
  • What it does: Takes the research finding and provides a specific causal explanation for why the relationship exists
  • What it is: Author's causal conclusion
  • Visualization: High turnover → Workers feel disconnected (30% less community feeling) → Lower productivity (65% vs 85%)

Argument Flow:

The argument starts with research evidence showing a correlation between low turnover and high productivity, then jumps to explaining this relationship by claiming that turnover damages worker attitudes, which in turn causes the productivity decline.

Main Conclusion:

Poor staff attitudes caused by high turnover are what cause the decline in productivity.

Logical Structure:

This is a causal argument that moves from correlation to causation. The author takes the research finding (correlation between turnover and productivity) and assumes that one specific factor - damaged worker attitudes - must be the cause of the productivity difference.

Prethinking:

Question type:

Weaken - We need to find information that reduces our belief in the author's causal conclusion that poor staff attitudes (lack of community and company identification) are what cause the productivity decline when turnover increases.

Precision of Claims

The author makes a specific causal claim: high turnover → workers feel disconnected from community and company goals → lower productivity. We need to respect the fact that low turnover companies do have higher productivity, but we can challenge whether the attitude explanation is the real cause.

Strategy

To weaken this argument, we need to find alternative explanations for why high turnover leads to lower productivity that don't involve staff attitudes. We could show that there are other direct consequences of high turnover that would hurt productivity regardless of how workers feel about the company.

Answer Choices Explained
A
Laying off workers and, especially, hiring new ones both require continuing staff to spend time on activities that do not immediately contribute to output.

This directly weakens the argument by offering an alternative explanation for why high turnover leads to lower productivity. Instead of the author's theory about damaged staff attitudes, Choice A shows that turnover itself creates operational inefficiencies - laying off workers and hiring new ones forces continuing staff to spend time on activities that don't immediately contribute to output. This gives us a competing causal mechanism that doesn't depend on workers feeling disconnected from the company. When we have alternative explanations for the same correlation, it weakens confidence in the original causal claim.

B
The introduction of technology intended to increase labor productivity can, by changing the skills needed to accomplish a task, entail an increase in staff turnover.

This doesn't weaken the argument. It tells us that technology introduction can cause both increased productivity goals and higher turnover, but this doesn't challenge the author's explanation for why turnover hurts productivity. The author's claim about staff attitudes causing productivity decline could still be true even in cases where technology drives turnover.

C
In proportion to the size of the workforce, staff turnover tends to be somewhat higher in large companies than in relatively small companies.

This is irrelevant to the argument. The author already accounted for company size variations in the research findings, and knowing that large companies tend to have higher turnover doesn't challenge the causal explanation about why turnover hurts productivity.

D
Even when staff turnover has been low, staff morale can suffer when changes in the business environment adversely affect the company's financial prospects.

This doesn't weaken the argument because it discusses a different scenario entirely. The author's claim is specifically about how high turnover damages staff attitudes and productivity. Learning that staff morale can suffer in other circumstances (when business environment is bad) doesn't challenge the turnover-attitude-productivity relationship.

E
Workers' sense of community and degree of identification with company goals both tend to be stronger in relatively small companies than in large companies.

This is also irrelevant to the core argument. Knowing that small companies have stronger worker community feelings doesn't challenge the author's explanation for why high turnover leads to lower productivity. The argument is about the causal mechanism, not about comparing company sizes.

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