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After a 16-member team at Company A saw a certain software demonstration, each of the team members gave the software exactly one of the ratings 1, 2, 3, 4, or 5, where greater numbers indicate higher ratings. The team's manager intended to record the 16 ratings but accidentally recorded one team member's rating twice. The ratings she recorded show two ratings of 1, two ratings of 2, two ratings of 3, two ratings of 4, and nine ratings of 5, for a total of 17 ratings. : Two Part Analysis (TPA)