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According to a particular version of the law of unintended consequences policies implemented to achieve certain ends often have the consequence of making it more difficult to achieve those ends.
Suppose that a government agency has announced its intention to enforce existing policies whereby communications utilizing agency channels and equipment are subject to monitoring, with employees to be investigated and potentially dismissed if they are found to be breaking the rules or not doing their jobs. In different rows of the table, select a situation P and a situation R such that, if the agency's announcement was intended to discourage P but inadvertently encouraged R, the combined situation would best illustrate the principle described in the passage.
P
R
Evidence of employee misconduct sometimes being reliable enough to result in disciplinary action.
Employees frequently using private mobile phones and email accounts even when conducting company business.
Investigations into employee misconduct remaining open until definitive proof of wrongdoing is obtained.
Employees spending large amounts of time at work on social media and other non-work-related activities.
Employees reducing their time spent at work on social media and other non-work-related activities.
| Passage Statement | Analysis & Implications |
| "According to a particular version of the law of unintended consequences policies implemented to achieve certain ends often have the consequence of making it more difficult to achieve those ends." |
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| Agency announcement: "enforce existing policies whereby communications utilizing agency channels and equipment are subject to monitoring, with employees to be investigated and potentially dismissed if they are found to be breaking the rules or not doing their jobs" |
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Based on monitoring policy analysis:
Part 1 (P): Choice 4 - "Employees spending large amounts of time at work on social media and other non-work-related activities"
Part 2 (R): Choice 2 - "Employees frequently using private mobile phones and email accounts even when conducting company business"
This combination brilliantly illustrates the principle because: